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Privacy Policy

Version 1.0 · Effective from 1 October 2026

This policy explains how we process personal data in line with Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”), the Polish Personal Data Protection Act of 10 May 2018 and the Polish Electronic Communications Law of 12 July 2024.

In short: this website stores nothing you type, sets no cookies and runs no analytics or tracking. We receive your details only when you choose to send them to us on WhatsApp, by email or on Instagram, and we use them to reply to you and, if we work together, to deliver our services.

  1. Controller
  2. Data Protection Officer
  3. What data we process
  4. Purposes, legal bases and retention
  5. Is providing data required?
  6. Recipients
  7. Transfers outside the EEA
  8. Our Instagram profile
  9. Cookies and similar technologies
  10. Automated decisions and profiling
  11. Your rights
  12. Right to lodge a complaint
  13. Security
  14. Changes to this policy

1. Controller

The controller of your personal data is the business operating under the brand House of Leads:

To complete before launch: full legal name of the business, registered address, NIP and, where applicable, KRS/REGON.

Contact in all data protection matters: contact.houseofleads@gmail.com, WhatsApp +48 453 469 422, or by post to the registered address above.

2. Data Protection Officer

We have not appointed a Data Protection Officer, as we are not required to under Art. 37 GDPR. Please send any questions to the contact details above.

3. What data we process

We do not ask for special categories of data (Art. 9 GDPR). Please do not send such data to us.

4. Purposes, legal bases and retention

PurposeLegal basisHow long we keep the data
Replying to your project request or message and preparing a diagnosis or offerArt. 6(1)(b) GDPR: steps taken at your request before entering into a contract. For representatives of companies: Art. 6(1)(f) GDPR, our legitimate interest in answering business enquiriesUntil the enquiry is handled. If no contract follows, for up to 12 months after our last contact, so we can refer back to it if you return
Concluding and performing a contract for our servicesArt. 6(1)(b) GDPR; for client representatives and contact persons: Art. 6(1)(f) GDPR, our legitimate interest in performing the contract with the clientFor the duration of the contract and then until the limitation period for claims expires (Art. 118 of the Polish Civil Code: generally 3 years for claims connected with business activity, counted to the end of the calendar year)
Invoicing, accounting and tax obligationsArt. 6(1)(c) GDPR in connection with the Polish Accounting Act (Art. 74) and Tax Ordinance (Art. 70)5 years from the end of the calendar year in which the tax payment deadline fell
Establishing, pursuing or defending legal claimsArt. 6(1)(f) GDPR: our legitimate interest in protecting our rightsUntil the limitation period for the claims expires and, if proceedings are pending, until they end
Running this website and keeping it secure (server logs)Art. 6(1)(f) GDPR: our legitimate interest in delivering a working and secure websiteFor the period set by our hosting provider for security logs, after which they are deleted
Running our Instagram profile and replying to messages there (see section 8)Art. 6(1)(f) GDPR: our legitimate interest in communicating with people who follow or contact usAs long as the conversation is needed, then as for enquiries above

5. Is providing data required?

Providing data is voluntary. Without contact details we cannot reply to you, and without the data needed to conclude and perform a contract we cannot provide our services. Providing billing data is a statutory requirement where we must issue an invoice.

6. Recipients

We share personal data only as far as needed for the purposes above, with:

When you use WhatsApp, Instagram or Gmail, those providers also process your data as independent controllers under their own privacy policies.

7. Transfers outside the European Economic Area

Google and Meta may process data in the United States and other countries outside the EEA. Such transfers rely on the European Commission's adequacy decision for the EU–US Data Privacy Framework of 10 July 2023 (for certified companies) and/or Standard Contractual Clauses approved by the European Commission (Art. 46(2)(c) GDPR). You can ask us for a copy of the relevant safeguards using the contact details in section 1.

8. Our Instagram profile

For our Instagram profile (@house_of_leads), we and Meta Platforms Ireland Limited are joint controllers for statistics about visits to the profile (“Page Insights”), under Art. 26 GDPR. Meta is primarily responsible for this processing and for handling your rights in relation to it; the essence of the arrangement is available in Meta's Page Insights Controller Addendum. Other processing by Instagram is governed by Meta's own privacy policy.

9. Cookies and similar technologies

This website does not store or read any information on your device: it uses no cookies, local storage, analytics, advertising pixels or social media plug-ins. Fonts, images and videos are served from our own hosting, not from third-party servers. For this reason we do not display a cookie banner.

If we ever add tools that store information on your device and are not strictly necessary, we will first ask for your consent as required by Art. 399 of the Polish Electronic Communications Law, and update this policy.

10. Automated decisions and profiling

We do not make decisions based solely on automated processing, including profiling, that produce legal effects for you or similarly significantly affect you (Art. 22 GDPR).

11. Your rights

Under the GDPR you have the right to:

Right to object (Art. 21 GDPR). Where we process your data on the basis of our legitimate interest (Art. 6(1)(f) GDPR), you may object at any time on grounds relating to your particular situation. We will then stop processing unless we demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing is needed to establish, pursue or defend legal claims.

To exercise your rights, write to contact.houseofleads@gmail.com. We will reply without undue delay and within one month at the latest; in complex cases this may be extended by two further months, and we will tell you if so (Art. 12(3) GDPR). We may ask you to confirm your identity.

12. Right to lodge a complaint

If you believe we process your personal data unlawfully, you may lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), ul. Stawki 2, 00-193 Warszawa, uodo.gov.pl, or with the supervisory authority of the EU member state where you live or work, or where the alleged infringement took place (Art. 77 GDPR).

13. Security

We apply technical and organisational measures appropriate to the risk (Art. 32 GDPR), including encrypted connections (HTTPS) and access to data limited to the people who need it.

14. Changes to this policy

We will update this policy when our processing changes, and mark the new version and effective date at the top. The Polish and English versions have the same content.